For example, Location-Based Routing is only required for Direct Routing customers in geographic locations that do not allow toll bypass.Ĭonsider which of these other configurations you might need: Some of the sections in this and related articles are pertinent depending on your existing deployment and requirements. ![]() Combined with Phone System, PSTN connectivity options enable your users to make phone calls all over the world.ĭepending on your requirements. Public Switched Telephone Network (PSTN) connectivity optionsĬhoose Microsoft as your telephony carrier or connect your own telephony carrier to Microsoft Teams by using Operator Connect or Direct Routing. Microsoft's technology for enabling call control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams. For example, everyone should read about Phone System and understand the options for connecting to the Public Switched Telephone Network (PSTN). Some of the sections in this article pertain to all organizations. For more information, see Phone System guidance for small and medium businesses to help you plan, set up, and manage your voice solution. If you’re a small to medium business (300 or fewer people), Microsoft now bundles Phone System with a Domestic Calling Plan. A combination solution that uses Phone System with Calling Plan, Phone System with Operator Connect, and/or Phone System with Direct Routingįor a visual summary of all the voice solution options, see the voice solutions poster.Phone System with your own PSTN carrier with Direct Routing.Phone System with your own PSTN mobile carrier with Teams Phone Mobile.Phone System with your own PSTN carrier with Operator Connect.Microsoft supports a combination of solutions: Or you might need a combination solution that supports a complex, multi-national deployment, with different requirements for different geographic locations. For example, you might have offices in locations where Calling Plan isn't available. However, your situation might be more complex. You want to use Microsoft-managed access to the PSTN.You don't need to retain your current PSTN carrier.Calling Plan is available in your region.If you answer yes to the following, then Phone System with Calling Plan is the right solution for you: ![]() ![]() With this solution, Microsoft is your PSTN carrier. This option is Microsoft's all-in-the-cloud solution that provides Private Branch Exchange (PBX) functionality and calls to the Public Switched Telephone Network (PSTN), as shown in the following diagram. You might want the simplest solution-Phone System with Calling Plan. After you've decided, the article provides a roadmap to content that will enable you to implement your chosen solution. This article helps you decide which Microsoft voice solution is right for your organization.
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